The best way to reach us is by emailing support@tonolist.com
How do I suggest a feature?
We'd love to hear your request! The best way to reach us is by emailing support@tonolist.com
What devices are supported?
Any device with an internet connection and a web browser should be able to use TonoList.
Can I use multiple devices?
Yes! You can use as many devices as you'd like. The waitlist information will automatically sync across all devices.
How does billing work?
TonoList is a pay as you go service. You add credit to your account on the billing page either through a one time payment, or by setting up automatic recharge. When you use TonoList, we'll deduct credit from your account.
Does credit expire?
Credit does not expire.
I didn't use all of my credit. Can I get it back?
Credit generally cannot be refunded once applied to your account. Credit does not expire, so you can always use it later! If you have issues with billing or unexpected charges, send us an email at support@tonolist.com.
When am I charged for usage?
Credit is deducted from your account when you notify a customer. If you run out of credit, you won't be able to notify customers that you're ready for them until you purchase more credit.
Can I have multiple waitlists?
Yes! You can have as many waitlists as you'd like. No additional fee is applied.
Can I add more users?
Yes! You can have as many users as you'd like. Users will have access to all waitlists in the organization, but only the account owner will have access to billing.